Q:

How important are the paralegals and legal assistants who work on my case?

A: Paralegals and legal assistants do a great deal to help attorneys manage complicated injury claims.  During certain stages of a claim it is not uncommon for a client to have more contact with the other members of the legal team than they do with their lawyer.  If the staff is overworked, does not enjoy their work environment, does not like their boss, or does not work well as a team it will have a negative impact on your case.  If from day one you don’t know the names and contact information for every member of your legal team then there may be a problem.